Privacy Policy

  1. Our Commitment to Privacy. Your privacy is important to us. When you provide information to Continuum Health Alliance, LLC (“Continuum,” “us,” or “we”) via our web site, www.challc.net (the “Website”) we protect it according to this privacy policy (this “Policy”). If you have any questions, please do not hesitate to let us know.
  2. The Information We Collect. We may collect the following types of information when you browse the Website:
    • Information you provide directly, such as your “Personal Information” (information that identifies you personally, either alone or in combination with other information available to us, which includes, but is not limited to, your name, address, email address, and telephone number);
    • The web pages your Internet browser visits when browsing the Website; and/or
    • Click-through information related to Continuum marketing activities and aggregate data, such as the number of hits per week or per web page.
  3. The Way We Protect Personal Information. Continuum maintains commercially reasonable standards of confidentiality and security for this Website and the Personal Information collected through this Website. The Personal Information you provide is secured using industry standard technology. Although we use reasonable measures to protect your Personal Information against unauthorized use or disclosure, we cannot guarantee the security of the information provided over the internet or stored in our databases.
  4. The Way We Use Personal Information.
    • Continuum does not rent or sell Personal Information. We use information collected online in the following ways:
      • For information you provide to us directly, such as e-mail messages and personally identifiable information, we use the information to respond to your requests. For information you provide online, including clicks from hyperlinks or other online activity, we use the information to customize future communications and web pages in accordance with communication preferences you have established with Continuum.
      • For some email and use data you provide, we may direct you to particular web pages, customize the web pages you see, or otherwise increase the relevance of the information you receive.
      • For information about web pages visited, page hits per week, and the like, we use this information internally to improve the design of our web pages. Continuum may use third-party storage or service-provider companies to perform some functions including the processing of data. Such companies are under a duty of confidentiality to Continuum.
    • PLEASE KNOW that Continuum appreciates hearing from you.  However, in your communications with us, please keep in mind that any communication or material you transmit to the Website by electronic email or otherwise, including any data, questions, comments, creative suggestions, ideas, concepts, products, marketing or promotional plans or strategies or anything of the like shall be deemed and shall remain the exclusive property of Continuum.  For this reason, we ask that you not send us any communication or material that you do not wish to assign to us.
  5. When We Share Personal Information
    • Continuum shares Personal Information for business purposes only on a need-to-know basis and only with:
      • Its own officers, directors, employees, subsidiaries and affiliates;
      • The customer from which Continuum received the Personal Information;
      • Continuum subcontractors and consultants that have agreed to safeguard such Personal Information in a like manner to the way that Continuum safeguards such information and that have signed confidentiality agreements with Continuum; and
      • Other entities authorized to have access to such Personal Information under applicable law or regulation.
    • Continuum does not share non-public Personal Information with third party marketers.
    • Continuum may disclose Personal Information to protect our rights or property, to enforce our terms of use and legal notices, as required or permitted by law, or at the request of government regulators or other law enforcement officials and the courts (including the issuance of a valid subpoena). We shall have no duty to notify you of such compliance with the law.
    • In the event Continuum is involved in a merger, acquisition, liquidation, or sale of any portion of its assets, Personal Information relating to visitors of this Website that we have collected may be included in the assets we transfer in connection with such transaction. If such a transfer occurs, the acquiring company’s use of your Personal Information will still be subject to this Privacy Policy.
    • We will not use or share Personal Information in ways unrelated to those described above without first notifying you and offering you a choice as to whether or not we may use your data in this different manner.
    • We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for this Website.
  6. Children. This Website is not directed to children and we do not knowingly collect or solicit Personal Information from children under 13 years old. Children should not submit Personal Information to Continuum. If we learn that we have collected the Personal Information of a child under 13, we will take steps to delete the information as soon as possible.
  7. Our Commitment to Data Integrity and Security.
    • Continuum processes Personal Information only in ways compatible with the purpose for which it was collected. Continuum expects customers will update their Personal Information with Continuum as necessary.  If you wish to update or correct your Personal Information, please contact us.  Please allow two (2) business days for your requested change to take effect.
    • Continuum takes reasonable and appropriate measures to maintain the confidentiality and integrity, and prevent the unauthorized use or disclosure, of Personal Information. This includes maintaining a system of appropriate administrative, physical and technical safeguards to secure such information.
  8. How We Enforce Our Privacy Policy. Continuum will periodically verify our compliance with the principles contained in this privacy policy. Interested persons are encouraged to raise any concerns with us using the contact information below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information. In the event that we cannot satisfactorily resolve a complaint through our internal processes, the complaint may be referred to a higher dispute resolution authority. We will cooperate fully with the Federal Trade Commission on behalf of U.S. residents. In the event that we or such authorities determine that we did not comply with this principles contained in the privacy policy, we will take appropriate steps to address any adverse effects and to promote future compliance.Continuum Health Alliance, LLC
     
    Email Us
    Phone: 856.782.3300
    Fax: 856.782.3526
  9. Links to Other Websites. We are not responsible for the practices employed by websites linked to or from the Website, nor the information or content contained therein. Please remember that when you use a link to go from the Website to another website, our privacy policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our Website, are subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.
  10. Revisions and Contact Information. We constantly update the features of the Website to better serve you and all our customers, so this Policy may also be revised from time to time. Continuum reserves the right to modify this Policy at any time and without notice.  Any such modifications are effective immediately upon posting to the Website. By using the Website, you indicate your understanding and acceptance of the terms of the Policy posted at the time of your use.

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